（關注微信公眾號東東電商課堂獲取更多店鋪運營知識）
（關注微信公眾號東東電商課堂獲取更多店鋪運營知識）
初階成長
跨境電商入門到精通
近日瀏覽國外論壇發現一篇帖子，看過以後不寒而慄！也終於明白了前段時間，很多賣家向我們反映，自己明明是brand owner，圖片也是自己拍的，卻會收到IP infringement也就是知識產權侵權投訴的真正原因了。
原來，不是版權所有者，也可以投訴，原來亞馬遜的這個版權漏洞，竟然也可以變成打擊競爭對手的工具，想想真令人後怕，相信侃妹的讀者裡面應該也有不少小夥伴遭受過類似的情況吧？
大家先不急，為了保證原始資料的完整性，東東把原文原封不動的放出來：
（關注微信公眾號東東電商課堂獲取更多店鋪運營知識）
初階成長
跨境電商入門到精通
近日瀏覽國外論壇發現一篇帖子，看過以後不寒而慄！也終於明白了前段時間，很多賣家向我們反映，自己明明是brand owner，圖片也是自己拍的，卻會收到IP infringement也就是知識產權侵權投訴的真正原因了。
原來，不是版權所有者，也可以投訴，原來亞馬遜的這個版權漏洞，竟然也可以變成打擊競爭對手的工具，想想真令人後怕，相信侃妹的讀者裡面應該也有不少小夥伴遭受過類似的情況吧？
大家先不急，為了保證原始資料的完整性，東東把原文原封不動的放出來：
So Amazon is such a mess. I have my employees opening anywhere from 150-250 claims a month currently. Some of those claims vary. We open claims through Vendor Express, through Amazon, with pq-preapprovals, seller-performance, [email protected], [email protected], blah blah blah. Some of those claims are tracked in the case log, sometimes we are emailed on them and they do not appear in the case log and sometimes they mark them as answered when they are not and Amazon's system makes those cases a bitch to find.
We have multiple brands in the registry and they both equal more than 100K a month in sales. We have some popular listings so many sellers started copying our pages and making their own with higher prices. If a customer purchased from them they would turn around and order from us. It didn't bother me at first but it got out of hand quick. We asked Amazon to just remove these pages since they are duplicated. They stated they can only merge them - well if you have ever merged a page, it is a mess. They will mess up all the info, images, etc so instead we decided to file copyright claims here. We just pasted the ASINs in and marked the images as infringing. We did this for about 50 listings. Every single one was pulled down within a week. We were told we would be updated but never were - I checked by searching the ASINs and noticed they were completely removed from the catalog.
Amazon shared our information with the sellers that were infringing. One seller ended up emailing me - his account got banned. His English shows he is most likely from India. He also told me how he uses Amazon to support his family. Anyways I don't know if it is right but he apologized so I emailed Amazon to ask that they remove the claim against him. He won't be selling my items again and I honestly feel bad about it. I wanted to share this with you guys because I am extremely surprised how easy it is to file a claim with no proof. I could have just filed a false claim, got this seller banned and then ignored his emails. I have been on the reverse side of this where I received a performance notification on a false claim and I emailed the owner of the IP back and since they never responded there was nothing I could do. So say you have 1 competitor and you hit him with a false claim a week before Thanksgiving - you could most likely have him kicked off Amazon for 3-4 weeks while solving the claim and grab all his sales. Even though I am on the "winning" side of this issue with Amazon the system seems fucked up, doesn't it?
關於上文小夥伴應該很快就能知道文章的意思了，為了保證大家的閱讀體驗，侃妹就不逐字逐句的翻譯了，簡單解釋一下上文，大致的意思就是說：我大概花了兩週的時間，直接通過Copyright Infringement的名義，投訴50+的listing圖片侵權，中間也沒有提供任何證明的證據就直接把這些listing全部移除出亞馬遜了。所以作者都不由的感嘆：
（關注微信公眾號東東電商課堂獲取更多店鋪運營知識）
初階成長
跨境電商入門到精通
近日瀏覽國外論壇發現一篇帖子，看過以後不寒而慄！也終於明白了前段時間，很多賣家向我們反映，自己明明是brand owner，圖片也是自己拍的，卻會收到IP infringement也就是知識產權侵權投訴的真正原因了。
原來，不是版權所有者，也可以投訴，原來亞馬遜的這個版權漏洞，竟然也可以變成打擊競爭對手的工具，想想真令人後怕，相信侃妹的讀者裡面應該也有不少小夥伴遭受過類似的情況吧？
大家先不急，為了保證原始資料的完整性，東東把原文原封不動的放出來：
So Amazon is such a mess. I have my employees opening anywhere from 150-250 claims a month currently. Some of those claims vary. We open claims through Vendor Express, through Amazon, with pq-preapprovals, seller-performance, [email protected], [email protected], blah blah blah. Some of those claims are tracked in the case log, sometimes we are emailed on them and they do not appear in the case log and sometimes they mark them as answered when they are not and Amazon's system makes those cases a bitch to find.
We have multiple brands in the registry and they both equal more than 100K a month in sales. We have some popular listings so many sellers started copying our pages and making their own with higher prices. If a customer purchased from them they would turn around and order from us. It didn't bother me at first but it got out of hand quick. We asked Amazon to just remove these pages since they are duplicated. They stated they can only merge them - well if you have ever merged a page, it is a mess. They will mess up all the info, images, etc so instead we decided to file copyright claims here. We just pasted the ASINs in and marked the images as infringing. We did this for about 50 listings. Every single one was pulled down within a week. We were told we would be updated but never were - I checked by searching the ASINs and noticed they were completely removed from the catalog.
Amazon shared our information with the sellers that were infringing. One seller ended up emailing me - his account got banned. His English shows he is most likely from India. He also told me how he uses Amazon to support his family. Anyways I don't know if it is right but he apologized so I emailed Amazon to ask that they remove the claim against him. He won't be selling my items again and I honestly feel bad about it. I wanted to share this with you guys because I am extremely surprised how easy it is to file a claim with no proof. I could have just filed a false claim, got this seller banned and then ignored his emails. I have been on the reverse side of this where I received a performance notification on a false claim and I emailed the owner of the IP back and since they never responded there was nothing I could do. So say you have 1 competitor and you hit him with a false claim a week before Thanksgiving - you could most likely have him kicked off Amazon for 3-4 weeks while solving the claim and grab all his sales. Even though I am on the "winning" side of this issue with Amazon the system seems fucked up, doesn't it?
關於上文小夥伴應該很快就能知道文章的意思了，為了保證大家的閱讀體驗，侃妹就不逐字逐句的翻譯了，簡單解釋一下上文，大致的意思就是說：我大概花了兩週的時間，直接通過Copyright Infringement的名義，投訴50+的listing圖片侵權，中間也沒有提供任何證明的證據就直接把這些listing全部移除出亞馬遜了。所以作者都不由的感嘆：
（關注微信公眾號東東電商課堂獲取更多店鋪運營知識）
初階成長
跨境電商入門到精通
近日瀏覽國外論壇發現一篇帖子，看過以後不寒而慄！也終於明白了前段時間，很多賣家向我們反映，自己明明是brand owner，圖片也是自己拍的，卻會收到IP infringement也就是知識產權侵權投訴的真正原因了。
原來，不是版權所有者，也可以投訴，原來亞馬遜的這個版權漏洞，竟然也可以變成打擊競爭對手的工具，想想真令人後怕，相信侃妹的讀者裡面應該也有不少小夥伴遭受過類似的情況吧？
大家先不急，為了保證原始資料的完整性，東東把原文原封不動的放出來：
So Amazon is such a mess. I have my employees opening anywhere from 150-250 claims a month currently. Some of those claims vary. We open claims through Vendor Express, through Amazon, with pq-preapprovals, seller-performance, [email protected], [email protected], blah blah blah. Some of those claims are tracked in the case log, sometimes we are emailed on them and they do not appear in the case log and sometimes they mark them as answered when they are not and Amazon's system makes those cases a bitch to find.
We have multiple brands in the registry and they both equal more than 100K a month in sales. We have some popular listings so many sellers started copying our pages and making their own with higher prices. If a customer purchased from them they would turn around and order from us. It didn't bother me at first but it got out of hand quick. We asked Amazon to just remove these pages since they are duplicated. They stated they can only merge them - well if you have ever merged a page, it is a mess. They will mess up all the info, images, etc so instead we decided to file copyright claims here. We just pasted the ASINs in and marked the images as infringing. We did this for about 50 listings. Every single one was pulled down within a week. We were told we would be updated but never were - I checked by searching the ASINs and noticed they were completely removed from the catalog.
Amazon shared our information with the sellers that were infringing. One seller ended up emailing me - his account got banned. His English shows he is most likely from India. He also told me how he uses Amazon to support his family. Anyways I don't know if it is right but he apologized so I emailed Amazon to ask that they remove the claim against him. He won't be selling my items again and I honestly feel bad about it. I wanted to share this with you guys because I am extremely surprised how easy it is to file a claim with no proof. I could have just filed a false claim, got this seller banned and then ignored his emails. I have been on the reverse side of this where I received a performance notification on a false claim and I emailed the owner of the IP back and since they never responded there was nothing I could do. So say you have 1 competitor and you hit him with a false claim a week before Thanksgiving - you could most likely have him kicked off Amazon for 3-4 weeks while solving the claim and grab all his sales. Even though I am on the "winning" side of this issue with Amazon the system seems fucked up, doesn't it?
關於上文小夥伴應該很快就能知道文章的意思了，為了保證大家的閱讀體驗，侃妹就不逐字逐句的翻譯了，簡單解釋一下上文，大致的意思就是說：我大概花了兩週的時間，直接通過Copyright Infringement的名義，投訴50+的listing圖片侵權，中間也沒有提供任何證明的證據就直接把這些listing全部移除出亞馬遜了。所以作者都不由的感嘆：
I am extremely surprised how easy it is to file a claim with no proof. I could have just filed a false claim, got this seller banned and then ignored his emails.
即使你不是brand owner， copywrite owner，你照樣可以投訴別人，不需要提供任何的證據證明，有很大的機率把對手搞掉，而且你只要不回覆對方的郵件，對方可能就完全沒有上架的機會了。這種行為英文叫做false claim，而且這麼做的人也是越來越多了！
（關注微信公眾號東東電商課堂獲取更多店鋪運營知識）
初階成長
跨境電商入門到精通
近日瀏覽國外論壇發現一篇帖子，看過以後不寒而慄！也終於明白了前段時間，很多賣家向我們反映，自己明明是brand owner，圖片也是自己拍的，卻會收到IP infringement也就是知識產權侵權投訴的真正原因了。
原來，不是版權所有者，也可以投訴，原來亞馬遜的這個版權漏洞，竟然也可以變成打擊競爭對手的工具，想想真令人後怕，相信侃妹的讀者裡面應該也有不少小夥伴遭受過類似的情況吧？
大家先不急，為了保證原始資料的完整性，東東把原文原封不動的放出來：
So Amazon is such a mess. I have my employees opening anywhere from 150-250 claims a month currently. Some of those claims vary. We open claims through Vendor Express, through Amazon, with pq-preapprovals, seller-performance, [email protected], [email protected], blah blah blah. Some of those claims are tracked in the case log, sometimes we are emailed on them and they do not appear in the case log and sometimes they mark them as answered when they are not and Amazon's system makes those cases a bitch to find.
We have multiple brands in the registry and they both equal more than 100K a month in sales. We have some popular listings so many sellers started copying our pages and making their own with higher prices. If a customer purchased from them they would turn around and order from us. It didn't bother me at first but it got out of hand quick. We asked Amazon to just remove these pages since they are duplicated. They stated they can only merge them - well if you have ever merged a page, it is a mess. They will mess up all the info, images, etc so instead we decided to file copyright claims here. We just pasted the ASINs in and marked the images as infringing. We did this for about 50 listings. Every single one was pulled down within a week. We were told we would be updated but never were - I checked by searching the ASINs and noticed they were completely removed from the catalog.
Amazon shared our information with the sellers that were infringing. One seller ended up emailing me - his account got banned. His English shows he is most likely from India. He also told me how he uses Amazon to support his family. Anyways I don't know if it is right but he apologized so I emailed Amazon to ask that they remove the claim against him. He won't be selling my items again and I honestly feel bad about it. I wanted to share this with you guys because I am extremely surprised how easy it is to file a claim with no proof. I could have just filed a false claim, got this seller banned and then ignored his emails. I have been on the reverse side of this where I received a performance notification on a false claim and I emailed the owner of the IP back and since they never responded there was nothing I could do. So say you have 1 competitor and you hit him with a false claim a week before Thanksgiving - you could most likely have him kicked off Amazon for 3-4 weeks while solving the claim and grab all his sales. Even though I am on the "winning" side of this issue with Amazon the system seems fucked up, doesn't it?
關於上文小夥伴應該很快就能知道文章的意思了，為了保證大家的閱讀體驗，侃妹就不逐字逐句的翻譯了，簡單解釋一下上文，大致的意思就是說：我大概花了兩週的時間，直接通過Copyright Infringement的名義，投訴50+的listing圖片侵權，中間也沒有提供任何證明的證據就直接把這些listing全部移除出亞馬遜了。所以作者都不由的感嘆：
I am extremely surprised how easy it is to file a claim with no proof. I could have just filed a false claim, got this seller banned and then ignored his emails.
即使你不是brand owner， copywrite owner，你照樣可以投訴別人，不需要提供任何的證據證明，有很大的機率把對手搞掉，而且你只要不回覆對方的郵件，對方可能就完全沒有上架的機會了。這種行為英文叫做false claim，而且這麼做的人也是越來越多了！
關於投訴通道
這篇文章建議的還是大家熟悉的通道：
https://www.amazon.com/gp/help/reports/infringement
這裡肯定有人會問，裡面有一些欄目需要填什麼原貼信息啊這些的怎麼辦呢？比如這個版權作品的鏈接，其實很簡單的，比如人家盜用的是蘋果的圖，你去蘋果官網圖片鏈接搞過來就行了，你只需要證明這個圖不是他的就可以了，並不需要證明這個圖是不是你的。甚至這一塊也可以偽造，比如弄個自建站，把這些圖片掛在某個品牌自建站上面，說這張圖有版權也是有很大機率讓亞馬遜把對方listing下架的。大家可以看看上文這個作者基本上50+listing，全部都乾死了，基本上失敗率非常之低！
（關注微信公眾號東東電商課堂獲取更多店鋪運營知識）
初階成長
跨境電商入門到精通
近日瀏覽國外論壇發現一篇帖子，看過以後不寒而慄！也終於明白了前段時間，很多賣家向我們反映，自己明明是brand owner，圖片也是自己拍的，卻會收到IP infringement也就是知識產權侵權投訴的真正原因了。
原來，不是版權所有者，也可以投訴，原來亞馬遜的這個版權漏洞，竟然也可以變成打擊競爭對手的工具，想想真令人後怕，相信侃妹的讀者裡面應該也有不少小夥伴遭受過類似的情況吧？
大家先不急，為了保證原始資料的完整性，東東把原文原封不動的放出來：
So Amazon is such a mess. I have my employees opening anywhere from 150-250 claims a month currently. Some of those claims vary. We open claims through Vendor Express, through Amazon, with pq-preapprovals, seller-performance, [email protected], [email protected], blah blah blah. Some of those claims are tracked in the case log, sometimes we are emailed on them and they do not appear in the case log and sometimes they mark them as answered when they are not and Amazon's system makes those cases a bitch to find.
We have multiple brands in the registry and they both equal more than 100K a month in sales. We have some popular listings so many sellers started copying our pages and making their own with higher prices. If a customer purchased from them they would turn around and order from us. It didn't bother me at first but it got out of hand quick. We asked Amazon to just remove these pages since they are duplicated. They stated they can only merge them - well if you have ever merged a page, it is a mess. They will mess up all the info, images, etc so instead we decided to file copyright claims here. We just pasted the ASINs in and marked the images as infringing. We did this for about 50 listings. Every single one was pulled down within a week. We were told we would be updated but never were - I checked by searching the ASINs and noticed they were completely removed from the catalog.
Amazon shared our information with the sellers that were infringing. One seller ended up emailing me - his account got banned. His English shows he is most likely from India. He also told me how he uses Amazon to support his family. Anyways I don't know if it is right but he apologized so I emailed Amazon to ask that they remove the claim against him. He won't be selling my items again and I honestly feel bad about it. I wanted to share this with you guys because I am extremely surprised how easy it is to file a claim with no proof. I could have just filed a false claim, got this seller banned and then ignored his emails. I have been on the reverse side of this where I received a performance notification on a false claim and I emailed the owner of the IP back and since they never responded there was nothing I could do. So say you have 1 competitor and you hit him with a false claim a week before Thanksgiving - you could most likely have him kicked off Amazon for 3-4 weeks while solving the claim and grab all his sales. Even though I am on the "winning" side of this issue with Amazon the system seems fucked up, doesn't it?
關於上文小夥伴應該很快就能知道文章的意思了，為了保證大家的閱讀體驗，侃妹就不逐字逐句的翻譯了，簡單解釋一下上文，大致的意思就是說：我大概花了兩週的時間，直接通過Copyright Infringement的名義，投訴50+的listing圖片侵權，中間也沒有提供任何證明的證據就直接把這些listing全部移除出亞馬遜了。所以作者都不由的感嘆：
I am extremely surprised how easy it is to file a claim with no proof. I could have just filed a false claim, got this seller banned and then ignored his emails.
即使你不是brand owner， copywrite owner，你照樣可以投訴別人，不需要提供任何的證據證明，有很大的機率把對手搞掉，而且你只要不回覆對方的郵件，對方可能就完全沒有上架的機會了。這種行為英文叫做false claim，而且這麼做的人也是越來越多了！
關於投訴通道
這篇文章建議的還是大家熟悉的通道：
https://www.amazon.com/gp/help/reports/infringement
這裡肯定有人會問，裡面有一些欄目需要填什麼原貼信息啊這些的怎麼辦呢？比如這個版權作品的鏈接，其實很簡單的，比如人家盜用的是蘋果的圖，你去蘋果官網圖片鏈接搞過來就行了，你只需要證明這個圖不是他的就可以了，並不需要證明這個圖是不是你的。甚至這一塊也可以偽造，比如弄個自建站，把這些圖片掛在某個品牌自建站上面，說這張圖有版權也是有很大機率讓亞馬遜把對方listing下架的。大家可以看看上文這個作者基本上50+listing，全部都乾死了，基本上失敗率非常之低！
另一種觀點
我相信一般人看到這個以後一定會義憤填膺，但是這篇帖子後面的評論卻是另一種的觀點:
（關注微信公眾號東東電商課堂獲取更多店鋪運營知識）
初階成長
跨境電商入門到精通
近日瀏覽國外論壇發現一篇帖子，看過以後不寒而慄！也終於明白了前段時間，很多賣家向我們反映，自己明明是brand owner，圖片也是自己拍的，卻會收到IP infringement也就是知識產權侵權投訴的真正原因了。
原來，不是版權所有者，也可以投訴，原來亞馬遜的這個版權漏洞，竟然也可以變成打擊競爭對手的工具，想想真令人後怕，相信侃妹的讀者裡面應該也有不少小夥伴遭受過類似的情況吧？
大家先不急，為了保證原始資料的完整性，東東把原文原封不動的放出來：
So Amazon is such a mess. I have my employees opening anywhere from 150-250 claims a month currently. Some of those claims vary. We open claims through Vendor Express, through Amazon, with pq-preapprovals, seller-performance, [email protected], [email protected], blah blah blah. Some of those claims are tracked in the case log, sometimes we are emailed on them and they do not appear in the case log and sometimes they mark them as answered when they are not and Amazon's system makes those cases a bitch to find.
We have multiple brands in the registry and they both equal more than 100K a month in sales. We have some popular listings so many sellers started copying our pages and making their own with higher prices. If a customer purchased from them they would turn around and order from us. It didn't bother me at first but it got out of hand quick. We asked Amazon to just remove these pages since they are duplicated. They stated they can only merge them - well if you have ever merged a page, it is a mess. They will mess up all the info, images, etc so instead we decided to file copyright claims here. We just pasted the ASINs in and marked the images as infringing. We did this for about 50 listings. Every single one was pulled down within a week. We were told we would be updated but never were - I checked by searching the ASINs and noticed they were completely removed from the catalog.
Amazon shared our information with the sellers that were infringing. One seller ended up emailing me - his account got banned. His English shows he is most likely from India. He also told me how he uses Amazon to support his family. Anyways I don't know if it is right but he apologized so I emailed Amazon to ask that they remove the claim against him. He won't be selling my items again and I honestly feel bad about it. I wanted to share this with you guys because I am extremely surprised how easy it is to file a claim with no proof. I could have just filed a false claim, got this seller banned and then ignored his emails. I have been on the reverse side of this where I received a performance notification on a false claim and I emailed the owner of the IP back and since they never responded there was nothing I could do. So say you have 1 competitor and you hit him with a false claim a week before Thanksgiving - you could most likely have him kicked off Amazon for 3-4 weeks while solving the claim and grab all his sales. Even though I am on the "winning" side of this issue with Amazon the system seems fucked up, doesn't it?
關於上文小夥伴應該很快就能知道文章的意思了，為了保證大家的閱讀體驗，侃妹就不逐字逐句的翻譯了，簡單解釋一下上文，大致的意思就是說：我大概花了兩週的時間，直接通過Copyright Infringement的名義，投訴50+的listing圖片侵權，中間也沒有提供任何證明的證據就直接把這些listing全部移除出亞馬遜了。所以作者都不由的感嘆：
I am extremely surprised how easy it is to file a claim with no proof. I could have just filed a false claim, got this seller banned and then ignored his emails.
即使你不是brand owner， copywrite owner，你照樣可以投訴別人，不需要提供任何的證據證明，有很大的機率把對手搞掉，而且你只要不回覆對方的郵件，對方可能就完全沒有上架的機會了。這種行為英文叫做false claim，而且這麼做的人也是越來越多了！
關於投訴通道
這篇文章建議的還是大家熟悉的通道：
https://www.amazon.com/gp/help/reports/infringement
這裡肯定有人會問，裡面有一些欄目需要填什麼原貼信息啊這些的怎麼辦呢？比如這個版權作品的鏈接，其實很簡單的，比如人家盜用的是蘋果的圖，你去蘋果官網圖片鏈接搞過來就行了，你只需要證明這個圖不是他的就可以了，並不需要證明這個圖是不是你的。甚至這一塊也可以偽造，比如弄個自建站，把這些圖片掛在某個品牌自建站上面，說這張圖有版權也是有很大機率讓亞馬遜把對方listing下架的。大家可以看看上文這個作者基本上50+listing，全部都乾死了，基本上失敗率非常之低！
另一種觀點
我相信一般人看到這個以後一定會義憤填膺，但是這篇帖子後面的評論卻是另一種的觀點:
It's exactly the same if you self-publish ebooks for Amazon Kindle. Anyone can file a "copyright claim" against you and Amazon can remove your book(s) and/or ban your account with no notice. Then it's up to you to prove you do own your own copyright. It's scary how easily these systems can be abused by your competition. But the flip side is, it's very easy to get books that steal your content taken down.
這些鬼佬的意思就是亞馬遜這種機制某種程度上也是對的，因為如果你的確是擁有這個圖片的copywrite版權的話，就算別人投訴你，你也可以拿證明拿回來，但是如果你的確侵犯了別人的版權，即使投訴人不是版權所有人，那又有什麼關係呢？這不就是另一種模式的監督麼？所以這種模式不一定是一個bug，而是亞馬遜的一種淨化平臺的手段，進一步保障知識產權，侃妹仔細想一下，好像是這麼一個道理！
但是，鑑於很多中國賣家賣的東西很多都是有侵權風險的，特別是圖片或者外觀專利這一塊，競爭對手就很有可能用這個方法來搞你，不過換句話說，平臺的這個機制也可以反過來督促我們賣家朋友們更有知識產權的意識，而不是一味地鑽空子賣侵權產品，侃妹是見過專門賣侵權產品的賣家到最後虧得一塌糊塗還要被人上門打的案例的！
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我是張東東，電商知識分享者，持續讓你成長。