利用“醫生/護士”的關係來消除增值過程中產生浪費的活動

Utilize” Doctor/Nurse” relationships to eliminate waste activities from the value add processes.

利用“醫生/護士”的關係來消除增值過程中產生浪費的活動

a)Whois the “doctor” and who is the “nurse” in our operation and why?

1.Theoperators are the “doctors” who are providing value to the customer in thedirect function (i.e., receivers, pickers, sowers, packers).

2.The“nurses” are support operators like water spiders and transporters and leadershiplike the process guide and GM. We need both in order to provide the most valueto the customer.

a) 在我們的操作當中誰是“醫生”誰是“護士”，為什麼？

1．操作員是“醫生”，他/她們的直接職能正在提供價值給客戶（例如：收貨員，揀貨員，上架員，包裝員）

2．“護士”是支持員工，象水蜘蛛，運輸員，以及管理者就象生產輔導員和總經理。為了提供給客戶最多的價值，“醫生”“護士”兩者都需要

b)Whoare the “nurses” on your shift today?

1.Responsesmay vary.

b) 你們今天的班上誰是“護士”？

1．可能有不同回答

c)Whyis the “Doctor/Nurse” relationship important in Standard Work?

1.Toensure that work which directly impacts the customer is not interrupted.

c) 為什麼在標準作業中分配好“醫生/護士”的關係很重要？

1．為了確保直接影響客戶的工作不被中斷。

d)Wehave doctors and nurses. Who is the “patient?”

1.The“patient” is the customer, the next downstream process step , and/or thecompany.

d)我們有“醫生”和“護士”，那麼誰是“病人”？

1．“病人”是客戶，下一個工序和/或公司

轉自：70後黑俊堂